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A utilização da ISO 9001 como diferencial competitivo: Um estudo de caso (Portuguese Edition) Paperback – January 8, 2016

Portuguese Edition by Rafael Demetrius Rodrigues de Sousa (Author)
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A implantação de um Sistema de Gestão da qualidade é uma decisão estratégica da organização e permitirá que a mesma passe a operar com o devido controle de seus processos, trazendo inúmeros benefícios, que cabe destacar: Planejamento; Melhoria na Gestão da Documentação, com redução do número de formulários, registros e normas; Melhoria no Gerenciamento e confiança dos Processos e rotinas de trabalho; Melhoria nas Práticas de Comunicação Interna; Melhoria na Padronização e Produtividade; Aumento da satisfação dos clientes internos e externos; Integração de todos os processos e departamentos da empresa, garantindo o atendimento de todos os requisitos dos clientes em um único sistema de gestão. Com a utilização dessa ferramenta ocorre um acentuado decréscimo de recursos desperdiçados, pois quanto mais cedo encontrar um defeito, menor será o custo da produção, a prevenção é mais barata que a detecção. Com isso há uma oportunidade de aumentar o lucro da empresa. A empresa que utiliza a ISO 9001 como sistema, se destaca das demais no mercado, além de ter uma oportunidade de expansão dentro do contexto onde está inserida, atendendo os mais rigorosos padrões internacionais de qualidade.
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  1. Print length
    52 pages
  2. Language
    Portuguese
  3. Publisher
    Novas Edições Acadêmicas
  4. Publication date
    January 8, 2016
  5. Dimensions
    5.91 x 0.12 x 8.66 inches
  6. ISBN-10
    3841719309
  7. ISBN-13
    978-3841719300
  8. See all details
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Product details

  • Publisher ‏ : ‎ Novas Edições Acadêmicas (January 8, 2016)
  • Language ‏ : ‎ Portuguese
  • Paperback ‏ : ‎ 52 pages
  • ISBN-10 ‏ : ‎ 3841719309
  • ISBN-13 ‏ : ‎ 978-3841719300
  • Item Weight ‏ : ‎ 3.23 ounces
  • Dimensions ‏ : ‎ 5.91 x 0.12 x 8.66 inches

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